Cloud-Based Telephony

Manage your entire communications infrastructure with our Cloud-Based Telephony solution.

Cloud-Based Telephony is an internet-based phone and data communications system that offers advanced call features and drives collaboration and efficiency within your business. This is achieved via an application that can be installed on users’ desktops, mobile phones or configured handsets.

Shifting to cloud-based technology has been one of the biggest trends in businesses since the pandemic and is key for bringing your company and customers closer together.

Customer communication technology is not just for large enterprises; cloud telephony has transformed into an essential part of modern-day working for businesses of all sizes.

Businesses are moving away from the in-office PBX and moving closer to utilising cloud-based solutions to reduce IT costs, and increase productivity and security. A recent survey indicates that around 82% of IT leaders say they’re now increasing their investment in the cloud.

Our Cloud-Based telephone system integrates with Microsoft Teams enabling your business to make and receive telephone calls globally.

Advanced call features, easy implementation, reliability, simplicity.

• Reduce telephony costs when on the move or in temporary access points such as hotels, coffee shops and customer premises
• Monitor your ‘favourite’ contacts’ availability to take calls or to communicate with you
• Connect customers who use other messaging services to your company so you can quickly communicate with them and build a new route for direct customer support
• Directly control your user account to implement Call Forwarding, Do Not Disturb or other call features
• Video call, instant messaging, screen share or file share options available